Operating under IS quality standards, all SRI products are manufactured by ShriRam Industries. We employ a product design philosophy where our customer’s data integrity, safety, and protection of investment are paramount. Why does such a commitment to quality matter so much? Because the accuracy, reproducibility and reliability of test results produced by SRI equipment is critical to the success of our customer's businesses and to the quality of their products. How confident do you need to be in your test results?
SRI offers a broad range of service capabilities including calibration, technical support, training and assistance with laboratory management.
Third-party post installation customer satisfaction surveys show that year after year, we exceed our customers’ expectations in regards to product quality, customer service, installation, applications expertise and training. We do not compare ourselves to others in our industry, but rather to the best of the best manufacturers in the world. Last year, we reported an 87% customer satisfaction rating. In comparison to the car industry, this places Mechatronic alongside Toyota and Lexus, and above names like BMW.*